
September 30, 2021
Urologist Office
Customer service. Is this too much to ask for? I think this to myself as I wait by the receptionists desk, one on the phone and not looking up, and the other face down in her keyboard. I stand there, walk up to the window and continue to stand there. If looks could kill, the place would have exploded. (No, I do not have any plan or intent to hurt others). Already running late, because they told us the wrong building and then the wrong suite number. Meanwhile, my weakening father is out of breath from all of the searching for this goddamn office. He’s thinner now, hunched over, over grown beard, using a walker, and even that does not seem to be helping his efforts to move. We will need a wheelchair on the way down to the car. Finally, someone acknowledges me “oh hi! I didn’t see you standing there.” Well of course, you wouldn’t…how could anyone see who is in front of them when they have their head buried, almost resting on their desk. I hate everyone. “Yes, my dad has an appointment, we are running late because no one told us where the building was, three different people told me three different appointment times, and then gave us the wrong suite number. Oh and let’s not forget you had your head on the desk like a kindergarten child during nap time in class.” No, I didn’t say any of that. Anyway, he has to keep the catheter in, he’s in pain and disappointed. I hate when he is in pain. More tests to come.